1. Information We Collect

We collect information to provide and improve our services.

a. Personal Information

When you make a purchase or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)

We do not store or have access to full payment card details.

b. Non-Personal Information

We may automatically collect limited, non-identifiable information, including:

• Browser type and version
• Device type
• IP address
• Pages visited and time spent on our website (for analytics and performance monitoring)

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2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Communicate regarding purchases, deliveries, or inquiries
• Improve our website, products, and customer experience
• Send important updates, promotions, or policy notices (you may opt out of marketing communications at any time)
• Comply with legal, tax, and regulatory obligations

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3. Payment Information

All payments are processed through secure, PCI-DSS-compliant third-party payment processors.
Ice Out Vending does not store or directly access your full payment information.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance website functionality and user experience
• Remember user preferences and shopping cart activity
• Analyze website traffic and performance

You may disable cookies through your browser settings; however, some website features may not function properly without them.

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5. Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• SSL encryption on all transactions
• Secure data storage with restricted access
• Routine monitoring to prevent unauthorized access

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6. Sharing of Information

We do not sell, rent, or trade personal information.

We may share limited data only with:

• Trusted service providers (such as payment processors, shipping carriers, and analytics services) solely to fulfill services
• Legal or regulatory authorities when required by law or to protect our legal rights

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7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access or update your personal information
• Request deletion of personal data, subject to legal requirements
• Opt out of marketing communications
• File a complaint with a relevant data protection authority

To exercise these rights, please contact us using the information below.

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8. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions and provide services
• Maintain business, tax, and legal records
• Resolve disputes and enforce agreements

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9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of those external sites.

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10. Updates to This Privacy Policy

This Privacy Policy may be updated periodically.
Any changes will be posted on this page with a revised effective date.

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11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Ice Out Vending
6201 Bonhomme Rd
Houston, TX 77036, USA

📞 +1 (346) 395-8013
📧 info@iceoutvending.com

Business Hours:
• Monday – Friday: 9:00 AM – 5:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday: Closed