•All orders are processed within 1–3 business days after payment is received.
•Orders placed on weekends or holidays will be processed on the next business day.
•You will receive a confirmation email with your order details and tracking information once your order ships.
We offer several shipping options depending on your location and the product size.
Delivery times are estimates and may vary based on carrier delays, weather, or other factors beyond our control.
3. Shipping Rates
•Shipping rates are calculated at checkout based on weight, size, and destination.
•Large vending machines are shipped via freight delivery and may incur liftgate or residential delivery fees if required.
•Smaller accessories or replacement parts may qualify for standard ground shipping.
4. Freight Delivery Information
For freight shipments:
•The carrier will contact you in advance to schedule delivery.
•You must ensure someone is available to inspect and sign for the shipment upon delivery.
•Please inspect all items carefully for visible damage before signing the delivery receipt.
5. Damaged or Lost Shipments
If your vending machine arrives damaged or missing parts:
•Contact us within 48 hours of delivery with photos and a detailed description.
•We will work with the carrier to file a claim and replace or repair the item promptly.
•If your shipment is lost in transit, we will coordinate with the carrier to locate or replace the item at no extra charge.
6. International Shipping
Currently, we only ship within the United States. For international inquiries, please contact us at [Your Business Email].
7. Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your order directly through the carrier’s website for the most up-to-date delivery information.
8. Address Accuracy
Please ensure your shipping address is correct before placing your order.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
- 6201 Bonhomme Rd, Houston, TX 77036, USA
- +1(346)-395-8013
- info@iceoutvending.com
- Sun – Sat : 9:00 AM – 17:00 PM
